Keeping Business Stable and Supported

Linnk Digital helps organisations support their critical technology assets through a comprehensive range of remote and onsite support services. Specialising in third-party Oracle support, alongside providing support for a range of other enterprise IT vendor technologies, Linnk Digital enables clients to reduce the cost of ongoing maintenance without compromising service quality or performance.

Many organisations, while planning their digital transformation journey, continue to rely on extending the life of business-critical systems, legacy infrastructure and architecture. This often presents challenges, with employees needing to be trained and redeployed to support future technologies, while increasing maintenance costs from original equipment manufacturers (OEMs) can place additional pressure on IT budgets.

Our highly experienced engineers are experts in supporting legacy environments, allowing clients to focus internal resources on innovation and developing skills for future technologies. With a dedicated team of subject matter experts (SMEs), Linnk Digital provides cost-effective maintenance and support for Oracle systems, helping organisations maximise the value of their existing technology investments.

 

 

Linnk Digital's Core Services

REMOTE TECHNICAL
SUPPORT

Our remote teams of subject matter experts are on hand to provide our clients with a flexible option across all levels of support. We follow ITIL service management practices, and our service management platform allows real-time status updates on the resolution

24/7 AVAILABILITY

Linnk Group has experts located across the globe, allowing us to provide customers with 24/7 support using the follow-the-sun model

ONSITE TECHNICAL
SUPPORT

Linnk Group deploys onsite SME experts based on our clients' needs for support, emergency recovery, migration, integration, and ongoing maintenance. Our onsite SMEs have access to additional skill networks essential for multivendor environments

MULTIVENDOR

We offer a full multivendor offering where we can combine multiple products, vendors & technologies under one simple support contract with a generic or customised SLA and KPI agreement

OEM EXPERTS

Our vertically skilled teams are experts in their field, with many years of experience with specific products

EMERGENCY SUPPORT

At Linnk Group, we offer emergency ticket support services to all clients, irrespective of whether they hold a service agreement with Linnk Digital  

Oracle Support Services

Oracle Database

PeopleSoft

JD Edwards

Oracle EBS

Technical support solutions tailored to you

As your IT systems and software reach end of life (EOL) or end of service (EOS), maintaining performance, security, and reliability becomes increasingly challenging. Linnk Digital provides expert remote technical support to help extend the life of your business-critical systems while reducing the cost of ongoing maintenance.

Our experienced specialists deliver fast, effective support for troubleshooting, upgrades, migrations, and legacy software environments, helping to minimise downtime and maximise the value of your existing technology.

With flexible remote support, responsive service, and deep technical expertise, Linnk Digital helps keep your systems running smoothly, allowing your internal teams to focus on future innovation. Contact us today for a free consultation and discover how Linnk Digital can help extend the life of your IT systems and software while reducing costs and maximising performance.

Connect with Linnk Digital

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