Product Manager

Job Title: Product Manager – Digital Payments (Retail and Corporate Banking)

Location: Riyadh, Saudi Arabia

Start Date: March/April 2026

Employment Type: Full-time

About the Role We are seeking an experienced Product Manager to lead and own the digital payments roadmap for both retail and corporate banking segments. This senior role focuses on driving innovation and enhancement in digital payments, including point-of-sale (POS) solutions, payment gateways, and related digital channels. You will review and evolve the existing digital roadmap while shaping strategies for new systems and integrations, ensuring full alignment with Saudi Central Bank (SAMA) regulations and the Kingdom’s push toward a cashless economy under Vision 2030.
As a Senior Product Owner, you will be collaborating closely with engineering, compliance, risk, operations, and business stakeholders to deliver high-impact digital payment products that enhance customer experience, operational efficiency, and regulatory compliance.

Key Responsibilities

• Own and continuously review the digital payments roadmap across retail and corporate banking, prioritizing features related to digital payments, POS terminals, payment gateways, instant payments, and related services.
• Define product vision, strategy, and backlog for digital payment initiatives, balancing enhancements to existing systems with the integration and launch of new platforms.
• Act as the senior product owner for a cross-functional team of 4, guiding sprint planning, backlog refinement, user story creation, and delivery in an agile environment.
• Ensure all product developments comply with SAMA regulations, including the Law of Payments and Payment Services, Implementing Regulations, oversight frameworks for payment systems, and relevant guidelines on POS, payment gateways, cybersecurity, consumer protection, and anti-money laundering.
• Conduct market analysis, gather stakeholder requirements (internal business units, customers, merchants), and benchmark against industry trends in Saudi Arabia’s evolving payments ecosystem (e.g., MADA, SARIE, SADAD, and emerging e-commerce interfaces).
• Collaborate with compliance, legal, and risk teams to navigate regulatory requirements and obtain necessary approvals for product launches or changes.
• Drive product lifecycle management from ideation to launch, monitoring performance metrics, user adoption, and ROI while iterating based on feedback and data.
• Work across retail (consumer-facing payments, mobile/digital wallets, POS) and corporate (B2B payments, bulk transfers, gateway integrations) segments to deliver unified yet tailored solutions.
Requirements
• Nationality/Experience Preference — Ideally a Saudi national with direct experience working under SAMA regulations in the financial services sector. We will also consider expatriates with strong in-country experience in Saudi Arabia’s banking or payments industry.
• Proven experience (5+ years) as a Product Manager, Senior Product Owner, or similar role in digital payments, fintech, or banking, with specific focus on POS systems, payment gateways, digital wallets, or related payment solutions.
• Strong understanding of retail and corporate banking products and customer needs in the payments space.
• Hands-on experience managing products across existing legacy systems and new digital platforms, including integrations and migrations.
• Demonstrated ability to lead and mentor a small team (e.g., as senior product owner for a team of 4+).
• In-depth knowledge of SAMA regulatory frameworks for payments (e.g., Payments and Payment Services Law, Implementing Regulations, oversight of payment systems, POS/MADA guidelines, cybersecurity, and consumer protection principles).
• Excellent stakeholder management skills, with experience working in matrixed environments across technology, compliance, business, and external partners.
• Strong analytical, prioritization, and communication skills; proficient in agile methodologies (e.g., Scrum, Kanban).
• Bachelor’s degree in Business, Finance, Technology, or a related field; MBA or relevant certifications (e.g., Certified Scrum Product Owner, Payments-related) preferred.
Preferred Qualifications
• Prior experience in Saudi banking or fintech environments, with exposure to SAMA-licensed entities or payment service providers.
• Familiarity with Saudi payment infrastructures (e.g., MADA POS network, SARIE instant payments, SADAD bill payments).
• Experience with e-commerce payment interfaces, instant/real-time payments, or merchant acquiring solutions.