IT Operations Engineer (Private 5G & Network Operations)

Role: IT Operations Engineer (Private 5G & Network Operations)
Employment type: Freelance contract
Location: Hamburg, Germany (Hybrid – On-site presence required when needed)
Contract: 6 months (extendable)

We are supporting a leading organisation in Hamburg in their search for an experienced IT Operations Engineer to support and manage critical network operations, with a strong focus on private 5G and WiFi environments.
This is an excellent opportunity for a hands-on contractor who thrives in operational environments and is comfortable working on complex network infrastructures with high business impact.

Key Responsibilities
– Manage task and incident resolution, including troubleshooting across network environments
– Produce weekly IT Operations reports and provide clear status updates to stakeholders
– Create, track, and follow up on Jira tasks
– Support the configuration and ongoing operations of private 5G networks
– Take ownership of network change management, including coordination and execution of changes
– Perform regular network health checks and ensure operational stability
– Coordinate with internal and external teams (including OBS) to maintain service continuity
– Act as a customer-oriented point of contact for operational topics

Mandatory Requirements
– Strong experience and in-depth knowledge of private 5G networks
– Solid expertise in WiFi technologies
– Proven IT Operations experience (incident, change, and task management)
– Familiarity with ITIL processes
– Fluency in English

Nice to Have
– Experience working in Airbus or similar complex enterprise environments
– German language skills
– Strong soft skills, including stakeholder communication
– Experience in crisis management and handling high-pressure situations

Additional Information
– Hybrid working model, but on-site presence in Hamburg is essential when required
– Long-term opportunity with potential for extension
– Working within a high-impact, mission-critical network environment