Privileged Access Management Engineer

Job Description & Accountabilities
∙ This level requires extensive knowledge of Privileged Access Management (PAM) frameworks, BeyondTrust solution architecture, and industry best practices related to identity and access security.
∙ This level involves overall responsibility for managing and maintaining the BeyondTrust PAM solution, ensuring its continuous availability and operational uptime across the organization.
∙ The BeyondTrust Engineer shall be responsible for overseeing the end-to-end configuration of the BeyondTrust solution, ensuring all settings align with organizational security policies and standards.
∙ The BeyondTrust Engineer shall be accountable for coordinating with IT teams to facilitate asset onboarding prerequisites, ensuring seamless integration of new assets into the PAM solution.
∙ The BeyondTrust Engineer shall be accountable for managing the patch management lifecycle of the BeyondTrust solution, ensuring timely application of updates and fixes to maintain solution integrity and security posture.
∙ Manage the integration of the BeyondTrust PAM solution with Linux and Windows operating systems as well as database platforms, ensuring seamless onboarding, credential management, and privileged session control across all integrated environments.
∙ Design, create, and maintain password vaults within the BeyondTrust solution, ensuring privileged credentials are securely stored, organized, and governed in alignment with organizational security policies and access control requirements.
∙ Collaborate with the Access Management team to troubleshoot and resolve issues related to the BeyondTrust PAM solution, providing technical guidance and root cause analysis.
∙ Support the Access Review team in conducting periodic access review campaigns, providing the necessary data extracts, reports, and technical inputs required to facilitate a thorough and accurate review of privileged accounts.
∙ This role operates on an on-call basis and requires availability outside of standard working hours when requested, to support critical incidents or urgent operational needs

Qualifications & Experience
Qualifications & Experience
∙ A minimum of 3–5 years of experience in IT infrastructure, identity & access management, or cybersecurity with a focus on PAM solutions.
∙ Hands-on experience with BeyondTrust Password Safe, Privileged Remote Access (PRA), or Endpoint Privilege Management (EPM).
∙ Experience in a banking or financial sector environment is a plus.
∙ A bachelor’s degree in Computer Science, Information Technology, or a related field.
∙ Professional certification such as BeyondTrust Certified Engineer, or equivalent PAM-related certification is a requirement

Knowledge & Skills
Knowledge & Skills
Technical Skills:
∙ Strong hands-on knowledge of BeyondTrust PAM solution architecture, deployment, and configuration.
∙ Solid understanding of privileged access management concepts, policies, and best practices.
∙ Experience in patch management and change management processes for security solutions.
∙ Knowledge of asset onboarding processes and coordination with IT infrastructure teams.
∙ Ability to troubleshoot complex PAM-related issues and provide timely resolution.
∙ Familiarity with information security standards and frameworks such as ISO/IEC 27001, NIST, SAMA CSF, and NCA ECC.
∙ Understanding of network protocols, Active Directory, and identity management integrations relevant to PAM environments.
∙ Experience in supporting access review campaigns by providing privileged account data, reports, and technical input to access review teams.
Administrative Skills:
∙ Excellent organizational and coordination skills.
∙ Strong ability to manage work pressure and prioritize tasks effectively.
∙ Good documentation skills for solution configurations, incidents, and change records.
Management Skills:
∙ Good reporting and communication skills.
∙ Ability to work collaboratively within cross-functional teams including IT, Access Management, and Security Operations.
∙ Good interpersonal skills with the ability to engage effectively with technical and non-technical stakeholders.
∙ Proven ability to operate independently under on-call requirements and off-hours engagements.

Behavioural Competencies
Core Behavioral Competencies

1. Customer Focus: Building strong customer relationships and delivering ‘customer-centric’ solutions. The primary strategy enabler for BSF is customer experience – BSF’s mandate is strongly focused around delivering personalized customer experiences, therefore a customer focus mindset is essential at all levels.

2. Effectively Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Diving a unified focus towards achieving shared objectives in BSF and working cross functionally to strengthen cross-selling and achieve common results is critical.

3. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Given the transformation BSF is going through, talent across levels need to be able to exhibit an agile mindset in an environment where experimenting to find new solutions is valued and supported.

4. Cultivates Innovation: Creating new and better ways for the organization to be successful. Regardless of the industry being highly regulated, BSF employees are excepted to catch up with the pace of changes & digital disruptions and exhibit a mindset of creating new and better ways for BSF to be successful.

5. Ensures Accountability: Holding self and others accountable to meet commitments. To strengthen the performance-based culture in BSF and drive more effective results, holding self and others accountable is essential.

6. Decision Quality: Making good and timely decisions that keep the organization moving forward. With decision making getting decentralized in the bank, the ability to make quick and data-based decisions at all levels in a fast-paced and changing environment is essential to keep growing and reach organizational objectives.

7. Instils Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Instilling trust and showing consistency between words and actions have been highlighted by the senior leadership as quality behaviors that have been creating a healthier environment in the bank and must be strengthened further.

Leadership Competencies

1. Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action. It is important for the leaders to be able to drive BSF’s vision today and build energy and optimism in others to create a sense of what is possible for the organization’s future and engage the younger talent.

2. Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. With the changes in the industry and market trends, it is important for functional leaders to be able to identify future strategies and cascade them to build relevant action plans.

3. Develops Talent: Developing people to meet both their career goals and the organization’s goals. Given that BSF is going through a digital transformation and is operating on new areas where resources are scarce, BSF leaders need to develop and enable their talent to deliver on the organization’s mandate/objectives.