- Maintain ITIL process (Incident Management, Service Management, Service Catalogue, IT Assets and Knowledge Management) - Adhere ITIL best practice. - Answer inbound calls to the IT Service hotline within agreed KPI - Log and create service desk ticket for issues and fulfillment and ensure ticket are assigned and categorized properly - Update the knowledge database for new resolutions discovered - Make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. - Maintain the IT Assets Management (All End users related assets). - Providing a single point of contact for IT Service Management across all IT functions - Ensure that the CMDB is managed an maintained with the highest degree of accuracy - Maintain accurate inventory of hardware, software, and other relevant technological tools - Excellent communication skills that allow them to explain technical problems - Troubleshoot hardware, software, and network issues. - Ensure that user requests and concerns are recorded, affirmed, and categorized for further handling. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Utilize imaging and software library to deploy systems reimage and migrate data as needed - Document, track and monitor client incidents and requests in ticketing system to ensure timely and accurate resolution - Create help manuals for existing and new programs and End-user Training - Ensure backup system is executed as per daily schedule

Senior Digital Banking Manager Doha, Qatar Salary negotiable + Visa + Health Insurance + EOSB + Annual Leave The Senior Digital Banking Manager is responsible for leading the end-to-end technical setup, architecture integration, and regulatory alignment of next-generation digital banking solutions, serving as the technical SME across IT, product teams, external vendors, and regulatory stakeholders. Key Responsibilities: • Lead the design, configuration, and deployment of digital banking platforms, including mobile applications, online portals, middleware, and core banking integrations. • Drive high-impact digital banking projects from inception to launch, managing technical roadmaps, milestones, risks, dependencies, and delivery requirements. • Manage third-party FinTech vendors and integrations, ensuring platform performance, scalability, security, and adherence to agreed service levels. • Coordinate with regulatory and compliance stakeholders to ensure digital banking solutions meet Qatar Central Bank requirements, cybersecurity, data residency, AML/KYC, and consumer protection standards. Qualifications & Experience: • Bachelor's or Master's degree in Computer Science, Engineering, Finance, or a related field. • 7+ years of experience in digital banking, platform development, or technical project management, with proven experience launching a major digital banking, neobanking, or mobile platform from the ground up. • Strong technical knowledge of core banking APIs, cloud architecture, microservices, secure digital onboarding, authentication standards, and payment ecosystems. • Hands-on regulatory coordination experience, with exceptional stakeholder management and bilingual communication skills; Arabic is mandatory and English is a strong advantage. Don’t miss this chance to advance your career. Apply today!

Job Title: BESS Project Manager Location: France ( Paris, Lyon ) Duration: 12 months Start Date: September About the role My client is seeking an experience BESS Project Manager to support them on BESS projects around France, with each project ranging from 10-20MWh. The successful candidate will be working full time, 5 days a week. This is a Hybrid role involving travel to the office once every two weeks. Key responsibilities: Manage EPC and Co-ordinate with stakeholders/OEM Conduct site visits for inspections when required Report to and representing the clients Engineering and Execution teams What we are looking for: Candidate that is French speaking Happy to travel once every two weeks to different offices and sites in the Paris/Lyon region. 5+ years experience managing commercial level BESS projects Strong experience in stakeholder management Experience and technical knowledge with BESS projects and systems Experience managing grid connection applications, permits, and compliance requirements for BESS or power generation projects in France, including knowledge of local electrical regulations and MV/HV grid connection processes. Hands on knowledge with MS project The understanding of PSCAD is desirable

Data Center Engineering Operations Technician (EOT) Role Overview Responsible for the operation, maintenance, and reliability of critical data center infrastructure, ensuring continuous uptime of mission-critical systems supporting AWS cloud services. Key Responsibilities Operate and maintain electrical, mechanical, HVAC, and fire/life safety systems Monitor and troubleshoot power, cooling, generators, UPS, and network infrastructure Support incident management, maintenance activities, and system monitoring Perform preventive and corrective maintenance to ensure high availability (targeting 99.999% uptime) Assist with installation and deployment of new equipment (racks, cabling, infrastructure) Conduct site inspections and system checks to ensure operational performance Support contractors and engineers in maintenance and upgrade activities Respond to internal service requests via ticketing systems Drive operational efficiency and cost optimisation initiatives Key Skills & Experience Technical background in electrical, mechanical, or HVAC systems Experience in data center or critical infrastructure environments Strong troubleshooting and problem-solving capability Understanding of mission-critical systems and high-availability environments Relevant certifications (e.g. electrical, HVAC, UPS/generators) advantageous