IT Capacity Manager Location: Riyadh/ Saudi Arabia Full-time | On-site Function: IT Strategy & Architecture Experience: 5+ years of relevant experience in IT capacity planning, technology operations, IT asset management, or resource planning Key words: IT Capacity Management | Capacity Planning & Forecasting | Demand & Capacity Management | IT Resource Planning | IT Governance | Managed Services About the Role We are looking for an IT Capacity Manager to establish and maintain an integrated view of IT capacity across workforce, infrastructure, software licenses, cloud services, and Managed Services. You will ensure that current and future capacity requirements are understood before new technology commitments are made. The role combines capacity baselining, forecasting, demand validation, and optimization to identify constraints early and enable informed prioritization, sourcing, and investment decisions. Working closely with the Business and Internal IT Demand Managers, Service Leads, Infrastructure and Application teams, IT Finance, Procurement, HR, and external service providers, you will coordinate capacity information across the IT organization and translate it into clear management recommendations. Key Responsibilities • Capacity Baseline o Establish and maintain a consolidated view of total, allocated, committed, and available capacity across workforce, infrastructure, software licenses, cloud services, and Managed Services o Maintain visibility of available IT workforce capacity and critical skills required for capacity planning o Define consistent capacity units, data standards, ownership, and update cycles o Consolidate and validate capacity information from relevant teams, systems of record, the Configuration Management Database, and external service providers • Capacity Forecasting o Translate the business and IT demand pipeline into short-, medium-, and long-term capacity requirements o Develop capacity forecasts and scenarios for projects, transformation programs, technology roadmaps, and ongoing operations o Incorporate utilization trends, infrastructure thresholds, lead times, lifecycle events, contractual commitments, and critical skill requirements o Provide capacity insights as input to budgeting, sourcing, quarterly re-planning, and the annual operating plan • Demand Capacity Validation o Perform and document capacity pre-checks for business and internal IT demand ahead of each prioritization cycle o Compare capacity requirements against current availability and forecast commitments o Identify capacity shortfalls, dependencies, sourcing requirements, and lead-time implications o Provide options to support prioritization and escalate unresolved capacity conflicts to the relevant decision-making forums • Capacity Optimization & Performance o Monitor capacity utilization, forecast accuracy, data quality, and capacity constraints o Coordinate regular capacity reviews with Service Leads, capacity owners, and Managed Service Providers o Coordinate with IT Asset Management to incorporate software license entitlements, consumption, and compliance risks into capacity planning. o Recommend and coordinate the reallocation, scaling, sourcing, consolidation, or decommissioning of capacity o Produce capacity dashboards and decision-oriented management recommendations o Lead quarterly capacity re-planning, including backlog review and adjustment of capacity allocations Your Profile • Functional Expertise o 5+ years of experience in IT capacity planning, technology operations, infrastructure governance, IT asset management, or resource planning o Strong understanding of capacity baselining, forecasting, utilization analysis, and scenario modelling o Experience in at least one capacity domain, such as workforce, infrastructure, software licenses, cloud services, or Managed Services o Experience in software license entitlement or compliance management, preferably covering major enterprise technology vendors o Ability to consolidate information across multiple capacity domains and translate it into management recommendations • Tools & Methods o Experience with ServiceNow ITAM, SPM, or comparable asset and planning solutions is preferred o Familiarity with CMDB data and infrastructure monitoring, resource planning, or vendor reporting solutions o Advanced Excel and data-analysis skills o Experience with Power BI or comparable reporting tools is an advantage o Knowledge of ITIL capacity and performance management principles is preferred • Stakeholder & Ways of Working o Strong stakeholder management and coordination skills across IT, corporate functions, and external service providers o Ability to challenge inconsistent data, forecasts, and planning assumptions constructively o Structured, analytical, and data-driven approach o Ability to communicate complex capacity topics clearly and support management decision-making o High level of ownership, reliability, and attention to detail • Domain / Context o Experience in banking, financial services, or another regulated environment is preferred o Experience in a complex multi-vendor or Managed Services environment is an advantage • Qualifications & Additional Requirements o Bachelor’s or Master’s degree in Information Systems, Computer Science, Engineering, Business Administration, or a related field o Fluent in Arabic and English o Ability to work across multiple IT domains in a complex transformation environment

Health & Safety Manager / Consultant – Data Center Construction Type: Freelance / Contract Location: Eskilstuna, Sweden Working Model: On-site Start: ASAP Duration: 9 month initial contract Overview We are looking for an experienced Health & Safety Manager / Consultant to support major data center construction projects in Sweden. Acting as the client-side Health & Safety representative, you will provide independent oversight and assurance of the General Contractor, Developers and subcontractors throughout the construction lifecycle. This is a highly site-focused position requiring someone comfortable operating independently, challenging unsafe practices, conducting regular site inspections and audits, reviewing contractor safety management systems, and working closely with Construction Managers and project stakeholders to maintain a high standard of Health & Safety performance. The successful contractor should have strong construction experience and the confidence to intervene and stop work immediately where an imminent danger or serious safety risk is identified. Key Responsibilities • Act as the client-side Health & Safety representative across construction activities. • Monitor and evaluate the General Contractor's and subcontractors' implementation of the project Construction Safety Management Plan (CSMP). • Ensure construction activities comply with project H&S requirements, risk assessments, safe systems of work and applicable local legislation. • Conduct regular site inspections and daily safety walks across active construction areas. • Identify elevated-risk activities, unsafe conditions, non-conformances and potential breaches of statutory requirements. • Exercise Stop Work authority where an activity presents imminent danger or an immediate risk to life, health or the facility. • Review contractor risk assessments, method statements, Activity Hazard Analyses and pre-task planning documentation. • Assess whether contractors have the appropriate competencies, resources, appointments and controls to safely complete their scope of work. • Conduct and document formal weekly Health & Safety audits and track findings through to closure. • Support the Construction Manager with contractor meetings, safety meetings and daily project coordination. • Review contractor corrective action plans and assess whether preventative and corrective measures adequately mitigate identified risks. • Monitor contractor H&S performance and challenge General Contractors and subcontractors where improvements are required. • Support the investigation and management of incidents, accidents and near misses. • Review incident investigations, root-cause analysis and corrective actions and provide recommendations to prevent recurrence. • Participate in post-incident reviews and follow-up audits. • Ensure required incident notifications and regulatory reporting obligations are completed appropriately. • Monitor the maintenance of project H&S files, permits, licences, certificates and supporting documentation. • Maintain accurate records of safety observations, findings, actions and contractor performance using systems such as Procore or equivalent. • Support monthly safety assessments, H&S performance reporting and safety metrics validation. • Assist with periodic evaluations of General Contractor H&S performance. • Coordinate closely with Construction Managers, contractors, suppliers and other project stakeholders. • Support final project handover by ensuring relevant H&S documentation, permits, licences and certificates are complete and available. Basic Qualifications • Bachelor's degree or advanced technical qualification in one of the following: Health & Safety Management/Occupational Health & Safety/Engineering/ Construction/ Industrial Hygiene/ Similar technical discipline OR • Significant professional experience operating within Health & Safety management roles. • Minimum 5+ years' Health & Safety experience within industrial, civil, technology or major construction environments. • Strong practical experience working directly on active construction sites. • Strong understanding of the Health & Safety legislation and regulatory framework applicable to the country in which the project is being delivered. • Practical experience with Occupational Health & Safety Management Systems such as ISO 45001 / OHSAS 18001. • Demonstrable experience conducting: o Construction site safety inspections o H&S audits o Hazard and risk assessments o Safe method statement reviews o Incident investigations o Root-cause analysis • Experience reviewing or auditing project Construction Safety Management Plans (CSMPs) or equivalent. • Able to independently identify unsafe conditions and determine when construction activity must be stopped. • Strong written reporting and documentation skills. • Fluent in the local language of the project location with professional working proficiency in English. Preferred Qualifications • 5–10+ years of construction Health & Safety experience, particularly on complex or high-risk projects. • Previous experience representing a client, developer, principal contractor or major construction organisation. • Experience within: o Data centres o Mission-critical facilities o Industrial construction o Technology infrastructure o Large-scale engineering projects • Experience overseeing General Contractors and multiple subcontractors rather than solely providing H&S support to a single construction package. • Experience reviewing RAMS, AHAs, PTPs and contractor safety documentation. • Experience using Procore or similar construction management / H&S reporting systems. • Experience managing and analysing project safety KPIs and performance metrics. • Recognised Health & Safety certifications relevant to the local market, for example NEBOSH, IOSH, CSP, SiFa or equivalent. • Previous experience supporting construction projects for international or multinational organisations. • Experience participating in construction handover, commissioning or facility transition activities. A Successful Profile Would Look Like The strongest profile would be an experienced construction Health & Safety professional who is accustomed to representing the client rather than simply administering H&S documentation. They would ideally have 8+ years' experience working on major construction, industrial or mission-critical projects and be comfortable overseeing General Contractors and multiple subcontractors simultaneously. They should be highly visible on site and able to move confidently between field-level safety observations and senior stakeholder discussions. A typical day could involve attending a toolbox talk, reviewing an Activity Hazard Analysis, conducting multiple site walks, challenging a contractor over an unsafe activity, documenting observations, reviewing corrective actions and then reporting the project's overall safety position back to the Construction Manager. The ideal contractor will be: • Hands-on and site focused – regularly walking the construction site rather than operating primarily from an office. • Confident and authoritative – comfortable challenging contractors and exercising Stop Work authority where required. • Technically credible – understands construction hazards, risk controls, RAMS and safe systems of work. • Strong on contractor assurance – experienced assessing whether a General Contractor is effectively managing its subcontractor supply chain. • Strong on incident investigation – capable of challenging root-cause analysis and ensuring corrective actions address the underlying issue. • Commercially and operationally aware – understands the need to maintain project progress while ensuring risks remain adequately controlled. • Independent – capable of managing day-to-day H&S activities with limited supervision. • A strong communicator – able to engage effectively with Construction Managers, engineers, General Contractors, subcontractors and senior project stakeholders. • Structured and documentation focused – capable of producing clear audits, reports, observations and action tracking. • Experienced in complex environments – ideally data centres, mission-critical construction, industrial facilities or similarly high-risk engineering projects. Ideal Candidate Snapshot 8–15 years' construction H&S experience + major project/site experience + client-side or principal contractor exposure + strong contractor management + RAMS/risk assessment + audits + incident/root-cause investigation + ISO 45001 + confident Stop Work authority + local language & English.

Inbound Support - Call center Agent Doha, Qatar Contract- 12 Months Initial Contract & Extendable Salary negotiable + Visa + Health Insurance+ EOSB +Annual Leave Our Client offers a comprehensive range of services that include voice, messaging, data, fixed communications, Internet of Things, and ICT managed services for both consumers and businesses in Qatar. ROLE & RESPONSIBILITIES • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints and escalations • Handles consumer inbound calls and queries related to the service they are receiving from our Client. • Disciplined & Target Oriented • Take and process orders in an accurate manner SKILLS & EXPEIRENCE • Inbound call centre agent – Support calls • Arabic Speaking mandetory • Qatari accent preferred

Core Responsibilities Saudi National with 8+ years of Product Management experience, including at least 3 years of previous banking experience, preferably in Cash Management, Transaction Banking, Payments, or Corporate Banking. Strong understanding of Cash Management, domestic and cross-border payment products, payment rails, payout structures, and corporate banking processes. Responsible for the strategy, development, enhancement, and performance of Cash Management and payment products and services. Define and execute product strategy and roadmap, managing the full product lifecycle from concept and business case development through commercialization. Partner with IT, Operations, Risk, Compliance, Treasury, FI, Sales, and Client Service teams to deliver efficient, secure, and compliant solutions. Analyze product performance, customer experience, transaction utilization, revenue, costs, and profitability, recommending improvements based on data and market trends. Ensure adherence to SAMA and applicable regulatory, legal, security, fraud prevention, and internal control requirements. Act as a subject-matter expert for Cash Management and payment products during client discussions, implementations, testing, and issue resolution. Conduct market research and competitor analysis to identify opportunities for product innovation and growth. Prepare product documentation, business cases, presentations, management updates, and performance reports.