Location: Riyadh/ Saudi Arabia Full-time | On-site Function: IT Governance / Service Level Management (SLM) Experience: 5-8+ years (relevant experience in IT service management, vendor management, or IT financial governance) Key words: IT Service Management | Vendor Management | IT Financial Management | IT Governance Key Responsibilities • Service & Vendor Management o Manage service performance across multiple IT vendors o Monitor SLAs, KPIs, and service quality o Coordinate cross-vendor dependencies and escalations o Support service reviews and governance forums • IT Financial Governance o Manage IT budgeting, forecasting, and cost tracking o Ensure transparency of IT costs and alignment with business value o Monitor financial performance of IT services and vendors o Provide reporting, dashboards, and variance analysis • Governance & Integration o Ensure compliance with governance frameworks and contractual obligations o Drive cross-functional alignment between IT, Finance, and vendors o Support continuous improvement of service delivery and cost efficiency o Contribute to the development of a scalable IT operating model Your Profile • Functional Expertise o Understanding of SLA/KPI management and service performance tracking o Experience in IT cost management, budgeting, or financial reporting o Familiarity with IT governance frameworks (e.g. ITIL, COBIT) • Tools & Methods o Advanced Excel skills o Experience with vendor management and reporting tools (e.g. ServiceNow, dashboards) o Experience with BI tools (e.g. Power BI) o Familiarity with contract and procurement processes o Understanding of IT service management frameworks (e.g. ITIL v3/v4) o Experience with performance reporting and data-driven decision-making • Stakeholder & Ways of Working o Strong stakeholder management across IT, Finance, and vendors o Ability to balance operational and financial perspectives o Structured, analytical, and solution-oriented mindset o High ownership and accountability • Domain / Context o Experience in banking or other regulated environments is preferred • Qualifications & Additional Requirements o Bachelor’s or Master’s degree in Finance, Business Administration, Information Systems, or a related field o Fluent in English (mandatory); Arabic is a plus o Strong analytical and problem-solving skills o Ability to work in a complex, fast-paced, and transformation-driven environment o Strong communication skills with the ability to engage both technical and non-technical stakeholders o High level of ownership, reliability, and attention to detail o Ability to manage multiple priorities across service, vendor, and financial topics first priority is someone in country and background in banking (3 years)

Inbound Support - Call center Agent Doha, Qatar Contract- 12 Months Initial Contract & Extendable Salary negotiable + Visa + Health Insurance+ EOSB +Annual Leave Our Client offers a comprehensive range of services that include voice, messaging, data, fixed communications, Internet of Things, and ICT managed services for both consumers and businesses in Qatar. ROLE & RESPONSIBILITIES • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints and escalations • Handles consumer inbound calls and queries related to the service they are receiving from our Client. • Disciplined & Target Oriented • Take and process orders in an accurate manner SKILLS & EXPEIRENCE • Inbound call centre agent – Support calls • Arabic Speaking mandetory • Qatari accent preferred

System Administrator Doha, Qatar Contract- 12 Months Initial Contract & Extendable Salary negotiable + Visa + Health Insurance+ EOSB +Annual Leave Our Client offers a comprehensive range of services that include voice, messaging, data, fixed communications, Internet of Things, and ICT managed services for both consumers and businesses in Qatar. ROLE & RESPONSIBILITIES o Provide hands-on technical support for C-suite users across: o Windows 10 / Windows 11 endpoints o macOS devices (MacBook) o Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) o Mobile devices (iOS / Android) o Printers and peripheral devices o Troubleshoot issues including: SKILLS & EXPEIRENCE - CERTIFICATION REQUIREMENT o 3–5 years’ experience in IT support or systems administration roles. • Microsoft Certification preferred: • MD-102 (Endpoint Administrator) • MS-102 (Microsoft 365 Administrator) • MS-900 (Microsoft 365 Fundamentals)

Data & AI Project Lead Doha, Qatar Salary negotiable + Visa + Health Insurance + EOSB + Annual Leave The Data & AI Project Lead is responsible for managing the end-to-end delivery of Data, Analytics, Governance, and AI initiatives, ensuring strong project governance, stakeholder alignment, and successful execution of transformation programs that deliver measurable business value. Key Responsibilities: • Own end-to-end project delivery, including planning, execution, governance, risk management, and closure. • Manage stakeholders across business units, IT teams, and external partners to ensure successful project delivery. • Drive Agile project governance through sprint planning, backlog management, progress tracking, and JIRA-based reporting. • Oversee project risks, dependencies, vendor coordination, and delivery performance across multiple workstreams. Qualifications & Experience: • Bachelor's degree in Computer Science, Engineering, Data, Business, or a related field. • 12+ years of experience managing large-scale Data, Analytics, and AI projects, preferably within banking or financial services. • Strong understanding of data platforms, analytics ecosystems, AI-driven solutions, and Agile delivery methodologies. • Proven ability to manage complex stakeholder environments, vendors, and transformation programs within fast-paced business environments. Don’t miss this chance to advance your career. Apply today!